All up the experience was well handled. Could not complain at all.

Though there were some minor issues Marcus at the service desk sorted them all without fuss.

Cathy is a champion as always .. kept me informed on the progress of the service and warranty repairs.

Perfect customer service from Cathy 10/10 for her car cleaned warranty professionalism by Cathy I have never felt with someone who obviously loves their job like Cathy.

Completed work on time, cost less then expected.

Great customers services and service was great car was left nice and clean.

Your staff were so professional and informative, I commend them at this most difficult time. The lady on the front counter was so good and didn't miss a beat with updating on the virus and trying to keep it together with protecting the customer let alone herself.

A good experience start to finish. I was apprised of the work required, offered additional options for the work, given a quote that turned out to be the amount I paid and was given a loan car. Very satisfied

I was highly impressed by your service team. I arrived around 9 am last Tuesday with a suspected worn clutch on my Diesel Forester without an appointment. As soon as I drove in the concierge recognised I was an interstate visitor and could smell the burning clutch. He introduced me to Matthew who efficiently determined if you had parts in stock and prepared an estimate. While the estimate was much more expensive than I was expecting he explained the parts and labour required and predicted the job could be completed by the following evening. Matthew ensured the mechanics managed to remove the gearbox for inspection that night and due to a seized bell housing nut the work was completed the following night so that we could collect the car at 7.30 am in order to return to Victoria. The car was returned in a clean condition after being covered in Kangaroo Island mud.

Tony was very helpful, he was encouraging a sale but was not aggressive about it and patiently handled our queries. He did not make any offers or promises he didn't keep. Overall this was a very pleasing transaction and I have driven off loving my new car.

I was very happy with the friendly and professional service I received.

It being my first time to Jarvis I was very impressed. My car was finished prior to the stated finish time, I was given a service car which was very handy as I live on the other side of the city. They were very transparent about what they did to the car, explained everything and its costs. Very impressed, I will definitely be returning for my next service.